99bd FAQ — Deposits, Withdrawals, Cricket Betting and Support

99bd currently supports five deposit methods:

• bKash — mobile banking (most popular)
• Nagad — postal department digital service
• Rocket — Dutch-Bangla Bank Mobile
• Upay — United Commercial Bank
• Bank Transfer — major banks including Islami Bank, Dutch-Bangla and BRAC Bank

The minimum deposit is ৳500 for each method.

After 99bd login, go to the cashier page and select bKash from the deposit options. Send the amount to the designated number and enter the transaction ID in the deposit form. Your balance is usually credited within a few minutes. The minimum amount is ৳500; deposits below this will not be accepted.

Sometimes a balance may take 5–10 minutes to appear due to network issues. If the balance has still not arrived after 15 minutes, contact 99bd's 24/7 live chat with a screenshot and transaction ID as proof. With proof available, the team can verify and credit your balance quickly.

At 99bd, the same minimum deposit applies to any game — slot games, live casino or sports betting: ৳500. You do not need to deposit a higher amount specifically for slots. On your first deposit you can receive a 120% bonus (up to ৳5,000) — for example, a ৳1,000 deposit adds ৳1,200 in bonus, giving a total balance of ৳2,200.

Bank transfer deposits generally take a little longer than mobile banking because of the bank's own processing cycle. Once the deposit is confirmed, 99bd's system updates your balance automatically. If there is a delay, contact support with your bank reference number.

If a match ends with No Result due to rain or any other reason, 99bd generally returns the full stake (treated as Void). However, if the match produces a result via the DLS method after a set number of overs, the bet is settled based on that result. Specific settlement rules are available in detail on the Terms and Conditions page.

The cricket betting section offers several popular markets:

• Match Winner
• First innings runs Over/Under
• Top run scorer and wicket taker
• Handicap market
• Multi bet (multiple selections combined)
• Over-by-over betting (live)

Available markets may vary depending on the match type and league.

Yes. 99bd offers betting on various cricket competitions together, including BPL, IPL, T20 World Cup and Bangladesh Tigers international series. Combining three matches in a multi bet multiplies the total odds — for example, 1.50 × 1.80 × 1.90 = 5.13 (approximately), so a ৳100 stake could return ৳513, but all selections must win.

In in-play betting, odds change in real time while the match is in progress and you can place a new bet at any moment. For example, in a limited-overs match where Team A's odds are 1.65 and Team B's are 2.30, a ৳500 bet on Team B returns ৳1,150 if it wins (including ৳650 profit). 99bd's live betting interface is easy to use on mobile.

99bd offers three odds formats: Decimal, Fractional and American. Example of the same price in each: Team A's odds to win are 2.50 in Decimal, 3/2 in Fractional and +150 in American. On a ৳1,000 bet you receive ৳2,500 if you win (৳1,500 profit + ৳1,000 original stake). Decimal format is the simplest and is used by most Bangladeshi players.

In a handicap bet, one team is given an artificial advantage or disadvantage to level the market. For example, if Team A is the stronger side, they may be given a -1.5 run handicap — meaning they must win by at least 2 runs for the bet to win. No specific return figure is given for handicap outcomes — the key point is whether the stated condition is met.

99bd's customer support is available in both Bengali and English. Bangladeshi players can describe their issue in Bengali and receive a reply in Bengali. If you prefer to communicate in English, that works equally well.

For a faster resolution, keep the following information on hand:

• Your 99bd username or registered mobile number
• A brief description of the issue (when it happened, what happened)
• Transaction ID and screenshot if it is a deposit or withdrawal issue
• Bet ID number if it is a bet-related issue

With proof available, the support team can resolve issues much more quickly.

99bd has two support channels:

• 24/7 Live Chat — log in to the site and start chatting directly; the fastest way to get a resolution.
• Email Support — use email when you need to describe a detailed issue or send documents.

Direct phone support is not available, but live chat and email are equally effective.

Yes. 99bd's live chat and email support are available 7 days a week, 24 hours a day — on holidays, late at night or early in the morning. Live chat is the most effective channel for urgent questions, especially during live matches or tournaments.

Absolutely. You can contact the support team for any questions about responsible gaming or for help managing your playing habits. 99bd is committed to providing a safe environment for players aged 21 and above.

The minimum withdrawal amount at 99bd is ৳500. This limit applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. The system will not accept requests below ৳500, so check the amount carefully when filling in the withdrawal form.

After a withdrawal request is approved at 99bd, the money generally reaches your bKash account within 30 minutes to 3 hours. The same timeframe applies to Nagad, Rocket and Upay. Bank transfers may take a little longer. If there is a slight delay for evening or weekend requests, contact support.

Bonus winnings must meet the wagering requirement before they can be withdrawn. For the 120% welcome bonus, you must wager the bonus amount 10 times — for example, a ৳1,000 deposit that earns a ৳1,200 bonus requires wagering of ৳1,200 × 10 = ৳12,000. Only after this requirement is met can the winnings from the bonus be withdrawn.

A pending status means your request has reached 99bd's processing team and is being verified. Common reasons include: account verification in progress, wagering requirements not yet met, or the request is in the review queue. If more than 3 hours have passed, contact live chat.

99bd VIP members get weekly cashback — up to 0.5% at Bronze level, 1.0% at Silver level, and 1.5% at Gold level on weekly net losses. For example, a Silver member with ৳20,000 net loss in a week will receive ৳200 cashback. This cashback can be withdrawn just like a regular withdrawal.

Account verification (the KYC process) is carried out to confirm the user's identity and prevent unauthorised transactions. It is for the security of your funds. 99bd uses SSL encryption, so the information you submit is kept secure. It is a good idea to complete verification with your National ID or passport details before making a large withdrawal for the first time.